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Moteur de recherche d'offres d'emploi Amundi

Outsourcing Control Senior Officer M/F

Vacancy details

General information


Amundi is Europe's largest asset manager by assets under management and ranks in the top 101 globally. It manages 1.476 trillion2 euros of assets across six main investment hubs3. Amundi offers its clients in Europe, Asia-Pacific, the Middle East and the Americas a wealth of market expertise and a full range of capabilities across the active, passive and real assets investment universes. Clients also have access to a complete set of services and tools. Headquartered in Paris, Amundi was listed in November 2015.
Thanks to its unique research capabilities and the skills of close to 4,500 team members and market experts based in 37 countries, Amundi provides retail, institutional and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes and risk profiles.

1 Source IPE “Top 400 asset managers” published in June 2018 and based on AUM as of end December 2017
2 Amundi figures as of March 31, 2018
3 Investment hubs: Boston, Dublin, London, Milan, Paris and Tokyo   



Publication date


Job description

Business type

Types of Jobs - Operations

Job title

Outsourcing Control Senior Officer M/F

Contract type

Permanent Contract

Expected start date


Management position


Job summary

The Luxembourg Outsourcing Control Department is a key function within Amundi Luxembourg S.A. responsible for Governance and Management of the strategic Outsourced Providers entrusted to perform Custody, Fund Administration and Transfer Agent Services to the Amundi Luxembourg Funds range.

With a dual reporting line, first to the local Management Company, the function is also part of the Global Outsourcing Control organisation. Outsourcing Control is the point of reference for addressing all the requests / service issues escalated by other Amundi companies to the Luxembourg service providers

The team ensures - in accordance with agreed standards (Operating Memorandums, SLAs and KPIs) - the accurate carrying out of activities performed by the external service providers.

Outsourcing Control supports the management of Amundi Luxembourg in the main strategic and commercial initiatives.


In this role the candidate will have the following duties and responsibilities:

 · to be the main point of contact in case of escalation for significant incidents or for service quality issues from internal and external clients;

·  to support the Head of Department in the organization and performance of recurrent activities of the team and in the participation to service review meetings, regular product calls, change management meetings;

·  to conduct or participate to Initial and Recurring Due Diligences on Service Providers together with onsite visit where required;

·  to prepare and review of Operating Memoranda and Service Level Agreements;

·  to ensure the level of services received are in adherence to the agreed service standards, also through the maintenance of issue logs, KPI and Traffic Light reports;

·  to participate to Service Review Meetings with the service providers;

·  to participate to relevant projects requesting the presence of the outsourcing control function;

Position localisation

Geographical area

Europe, Luxembourg



Candidate criteria

Minimal education level

1-year Master's (M1)

Academic qualification / Speciality

University Degree

Level of minimal experience

6-10 years


6-10 years of working experience in in the fund industry, preferably in Fund Administration Custody or TA services;
Strong knowledge of the Luxembourg investment funds industry and of the associated regulatory environment;
Interpersonal skills and previous experience in relationship management role for Outsourced activities would be an advantage;

Required skills

• Strong organizational skills and an ability to work independently;
• Analytical skills, self-motivated with strong organizational skills, ability to work under pressure independently and proactively with multiple deadlines, prioritizing activities, networking abilities;
• Loyal team player.

Technical skills required

Strong IT skills: Excel, Access;


Very good knowledge of English and French language; additional languages represent an asset;