Informations générales
Entité
Amundi Pioneer Asset Management (Amundi Pioneer) references the U.S. business of the Amundi group of companies, Europe's largest asset manager by assets under management and among the top ten global asset managers. Amundi Pioneer was formed in 2017 as part of the acquisition of Pioneer Investments by Amundi, and includes the operations of Amundi Pioneer Asset Management USA, Inc., based in Boston, and Amundi Smith Breeden, based in Durham, N.C. Incorporating the expertise of the regional hub in Durham, Boston is one of Amundi's six main investment hubs. In addition to investment management activities, Amundi Pioneer offers and services a wide array of investment solutions for institutional and private investors globally.
Référence
2022-69483
Date de parution
17/05/2023
Description du poste
Type de métier
Types de métiers Crédit Agricole S.A. - IT, Digital et Data
Intitulé du poste
Client Service Satisfaction Assistant H/F
Type de contrat
VIE
Durée (en mois)
24
Date prévue de prise de fonction
01/03/2023
Poste avec management
Non
Missions
The Department of Technology is responsible for infrastructure and support within the larger Information Technology group and is distinct from the development side of the department.
The Client Service Satisfaction Assistant position is crucial to transforming the department of technology from a reactive organization to a proactive organization and will create a culture of accountability and responsibility within the department.
· The primary objective of the Client Service Satisfaction Assistant will be to assist in collecting feedback from customers of the US Service Desk and use that feedback to
· The Client Service Assistant will assist in producing reports and dashboards to relay progress to management
· The Client Service Satisfaction Assistant will perform duties as assigned by the Client Service Manager that achieve the goals of improving the service received by the business.
Localisation du poste
Zone géographique
Amérique, Etats-Unis d'Amérique
Ville
Boston
Critères candidat
Niveau d'études minimum
Bac + 5 / M2 et plus
Formation / Spécialisation
University, Engineer or management school
Niveau d'expérience minimum
0 - 2 ans
Expérience
BS or BA preferred.
Interest in in financial services or investment management industry and professional
Deep, documented organizational skills
Excellent communication, both written and oral
Project management experience or project work at university
Compétences recherchées
Strong organization and time management skills.
Curious about new technologies and processes. Always seeking way to improve and share knowledge with others outside of your organization.
Skilled communicator and negotiator with exceptional written, verbal, presentation, and interpersonal skills.
A self-motivated, dynamic, positive and resourceful individual with a flexible attitude.
Ability to work well under pressure
Outils informatiques
basic skills
software development skills could be a +
Langues
english fluent
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