Moteur de recherche d'offres d'emploi Amundi

Client Service Satisfaction Assistant H/F

Détail de l'offre

Informations générales


Amundi Pioneer Asset Management (Amundi Pioneer) references the U.S. business of the Amundi group of companies, Europe's largest asset manager by assets under management and among the top ten global asset managers. Amundi Pioneer was formed in 2017 as part of the acquisition of Pioneer Investments by Amundi, and includes the operations of Amundi Pioneer Asset Management USA, Inc., based in Boston, and Amundi Smith Breeden, based in Durham, N.C. Incorporating the expertise of the regional hub in Durham, Boston is one of Amundi's six main investment hubs. In addition to investment management activities, Amundi Pioneer offers and services a wide array of investment solutions for institutional and private investors globally.   



Date de parution


Description du poste

Type de métier

Types de métiers Crédit Agricole S.A. - IT, Digital et Data

Intitulé du poste

Client Service Satisfaction Assistant H/F

Type de contrat


Durée (en mois)


Date prévue de prise de fonction


Poste avec management



The Department of Technology is responsible for infrastructure and support within the larger Information Technology group and is distinct from the development side of the department.

The Client Service Satisfaction Assistant position is crucial to transforming the department of technology from a reactive organization to a proactive organization and will create a culture of accountability and responsibility within the department.

·         The primary objective of the Client Service Satisfaction Assistant will be to assist in collecting feedback from customers of the US Service Desk and use that feedback to

·         The Client Service Assistant will assist in producing reports and dashboards to relay progress to management

·         The Client Service Satisfaction Assistant will perform duties as assigned by the Client Service Manager that achieve the goals of improving the service received by the business.

Localisation du poste

Zone géographique

Amérique, Etats-Unis d'Amérique



Critères candidat

Niveau d'études minimum

Bac + 5 / M2 et plus

Formation / Spécialisation

University, Engineer or management school

Niveau d'expérience minimum

0 - 2 ans


BS or BA preferred.

Interest in in financial services or investment management industry and professional

Deep, documented organizational skills

Excellent communication, both written and oral

Project management experience or project work at university

Compétences recherchées

Strong organization and time management skills.

Curious about new technologies and processes. Always seeking way to improve and share knowledge with others outside of your organization.

Skilled communicator and negotiator with exceptional written, verbal, presentation, and interpersonal skills.

A self-motivated, dynamic, positive and resourceful individual with a flexible attitude.

Ability to work well under pressure

Outils informatiques

basic skills

software development skills could be a +


english fluent