General information
Entity
Amundi, the leading European asset manager, ranking among the top 10 global players [1], offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets.
With its six international investment hubs [2], financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape.
Amundi clients benefit from the expertise and advice of 5,300 employees in 35 countries. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages more than €2.0 trillion of assets [3].
Amundi, a trusted partner, working every day in the interest of its clients and society
[1] Source: IPE “Top 500 Asset Managers” published in June 2022, based on assets under management as at 31/12/2021
[2] Boston, Dublin, London, Milan, Paris and Tokyo
[3] Amundi data including Lyxor as at 31/03/2022.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.
Reference
2025-99658
Publication date
17/04/2025
Job description
Business type
Types of Jobs - IT, Digital et Data
Job title
Head Of Front Office - Professional Services M/F
Contract type
Permanent Contract
Management position
Yes
Executive / Non executive
Cadre
Job summary
Amundi Technology is an Amundi entity in charge of the design, development, commercialization and support of technology solutions for the savings and asset management industry. The 1200 professionals, located between Paris and Dublin, are also in charge of Amundi's IT.
Amundi Technology's journey began by crafting solutions for our own success. We designed the ALTO platforms that span a wide spectrum of investment strategies and asset classes. In 2021, Amundi Technology has been created to accelerate the design, development, promotion and commercialization of the ALTO platforms. The ALTO suite is composed of 5 offers: ALTO Investment (portfolio management tool), ALTO Wealth & Distribution (discretionary management and advisory solution), ALTO ESR (Employee Savings and Retirement Solution), ALTO Sustainability, ALTO Asset Servicing.
Project & Professional Services for ALTO Investment team is responsible for the onboarding of client on ALTO products and services. The team is responsible for client’s implementation projects but can also step in during the business development or support phase.
Role description
- Build & Manage the team across various countries
- Define clearly the vision and ambition of the team
- Bring market knowledge, perform competitive analysis and define outsourcing possibilities
- Industrialize processes & onboarding methodology
- Manage conflicts
- Empower team and enhance productivity
- Build trust and credibility
Key Responsibilities
- Accountable for Portfolio Management, Dealing and Reporting streams
- Motivate the team and ensuring continuous improvement within the team
- Set directions for the team and coordinate resources
- Manage capacity planning, budgeting, resource allocation and staffing across geographical zone
- Manage new recruitments
- Manage escalations related to the stream for all clients
- Define and constantly improve the vision and strategy for the team
- Foster creativity
- Manage resources (annual appraisal, mobility)
- Provide and prepare communications on team achievements and KPI’s
- Collaborate with Product and R&D to deliver clients gaps
- Represent Amundi Technology on steering committee for clients
- Define requirements to enhance the onboarding process with third parties platforms (EMS, direct counterparties, etc.) / in collaboration with the partnership team
- Support presales teams on exploratory project phases
Position location
Geographical area
Europe, France, Ile-de-France, 75 - Paris
City
Paris
Candidate criteria
Minimal education level
Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
Academic qualification / Speciality
University / Business School / Engineering School
Level of minimal experience
6-10 years
Experience
Experience in project management
Required skills
- Ability to analyze data and make data-driven decisions
- Excellent communication, presentation and writing skills
- Highly organized, ability to manage several priorities and excellent attention to detail
- Client-oriented
- Reliable
Languages
Fluent in English