General information
Entity
Amundi, the leading European asset manager, ranking among the top 10 global players (1), offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. This offering is enhanced with IT tools and services to cover the entire savings value chain. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages close to €2.3 trillion of assets (2). With its six international investment hubs (3), financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape.
Amundi clients benefit from the expertise and advice of 5,500 employees in 35 countries.
Amundi, a trusted partner, working every day in the interest of its clients and society
(1) Source: IPE “Top 500 Asset Managers” published in June 2025, based on assets under management as at 31/12/2024
(2) Amundi data as at 30/06/2025
(3) Paris, London, Dublin, Milan, Tokyo and San Antonio (via our strategic partnership with Victory Capital)
Reference
2025-102764
Publication date
12/11/2025
Job description
Business type
Types of Jobs - Marketing & Communication
Complementary business types
Types of Jobs - IT, Digital et Data
Job title
VIE PRAGUE - Customer Journey Specialist M/F
Contract type
VIE Programme
Term (in months)
24
Expected start date
01/10/2025
Management position
No
Job summary
- Map customer journeys and analyze competitor strategies.
- Support development and management of current digital tools and websites for 3 countries CZ, SK, BG.
- Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness.
- Refine customer personas and support content strategy.
- Analyze data, create reports, and improve customer experience.
- Manage tickets in JIRA and ensure data/document accuracy on digital tools.
- Collaborate across Czech and French teams to align strategies.
Position location
Geographical area
Europe, Czech Republic
City
Prague
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
University degree 2nd level, economic or marketing field
Level of minimal experience
0-2 years
Experience
2yrs working half time on similar positions related to digital marketing or investment funds/digital field
Required skills
• Tech savvy, interest in digital apps/online world & marketing in general, interest in investments
• Being independent and highly self-motivated is essential
• Written and spoken English at C1 level
• Ability to simplify complex concepts
• Attention to detail
• Creativity
• Ability to analyze data and draw conclusions to improve tools
• Ability to learn, search for information, and use AI
Technical skills required
• Advanced knowledge of PowerPoint, Word, and Excel
• Familiarity with Google Analytics or similar tool
Languages
English (Fluent)
Languages
Written and spoken English at C1 level is a must; Czech/Slovak/Bulgarian is a big PLUS